SHIPPING INFORMATION

U.S. orders over $150 ship for free!*; Orders up to $75 ship for just a $8.95 flat rate.; Orders between
$75.01 and $149.99 ship for a $15.50 flat rate.

Your order will typically ship out within 2-3 business days. Orders are shipped Monday thru Friday
excluding holidays. We ship USPS on all domestic orders.  USPS Mail delivers in 1-3
business days but is not guaranteed (orders to non-contiguous states may be longer).

CHANGES AND PREORDER

If you need to change, edit, or cancel an order please contact us as soon as possible and we will do
our best, but we cannot guarantee your request can be accommodated. We cannot hold or combine
pre-orders with regular orders.  Pre-orders will ship out complete once we have received all items in
your order.  There will be a 20% restocking fee for all canceled pre-orders.

INSURANCE

In order to keep our shipping prices low, we cannot assume responsibility for lost or damaged
packages once they leave our shop. While many packages will have tracking information available,
some smaller ones may not.  If you would like to guarantee that your package will arrive safely to
you, please let us know at checkout and we will add shipping insurance to your package for an
additional fee.  
In the event of non-delivery, we will do what we can to help you locate the package by providing
label numbers, delivery confirmation information, and customs details. We will not reship or refund
a lost or damaged package. It is your responsibility to file a claim with the carrier of your package.


SALES TAX

Sales tax of 7.75% will be added to any California orders.

ONLINE ORDERS

We want all our customers to be 100% satisfied! Cotton Gin Fabric will happily return or exchange
any unopened and unused item within 30 days.  Please contact us before returning an item so we
can provide additional instructions and expedite your return process.
Unless the product is damaged or defective, Cotton Gin Fabric considers the following items a
FINAL SALE and are not refundable: cut fabric yardage, fabric kits, books, patterns, software,
embroidery designs, sewing machine feet and accessories, and clearance items.
Refunds will be issued once items are returned to us. Refunds will not be given for shipping charges.
All returns must be in original condition and packaging.

CLASS CANCELLATIONS

Class cancellations must be called into 909-963-5610.  Class fees will be refunded to your original
form of payment unless it is within 7 days of the class date.  In that case, no refund will be given.
There are no refunds on class fees for “Special Event” teachers/classes for cancelations within 30
days of the class date.